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AskMN Virtual Reference 24/7

October 22, 2012
Ask Us ReferenceRochester Public Library was one of the pioneering library systems to join the AskMN 24/7 Statewide Virtual Reference service when it began in April 2008. This online reference service enables library patrons all over Minnesota to connect with librarians via online chat 24/7. In addition to answering questions for their local libraries, AskMN librarians answer questions for other Minnesota libraries and libraries throughout the United States (and sometimes the United Kingdom!) Collectively, the AskMN librarians answered over 27,000 questions for Minnesota libraries in fiscal year 2012. Rochester uses AskMN in conjunction with its local IM chat widget to answer thousands of Rochester library patron questions online every year. We are always available online 24/7 – just click on “Contact Us” and check out the left column on that page!
One Comment leave one →
  1. October 22, 2012 1:14 pm

    Reblogged this on Friends of the Rochester Public Library and commented:
    We have great reference librarians!

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