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Rochester Public Library Conducting Online Survey

September 6, 2011

You can support the library by taking this IMPACT Survey!

From September 2 to September 29 we will be conducting an online survey to find out how you use our computers and Internet connection and how this service has made a difference in your lives. This information will help us improve our technology services and communicate the value of providing free access to computers and the Internet within the community. The IMPACT survey is anonymous, available in English and Spanish, and takes about 10-15 minutes to complete.

The survey is an extension of the U.S. IMPACT Study. Conducted in 2009, the U.S. IMPACT Study was the first large-scale investigation of the ways library patrons use computers and the Internet at public libraries, why they use it, and how it affects their lives. The study was instrumental in providing evidence that access to the Internet at U.S. public libraries has a profound and measurable impact on individuals and communities. The study findings reported in first report, Opportunity for All: How the American Public Benefits from Internet Access at U.S. Libraries, has helped public libraries throughout the United States improve public access services and advocate for better support of public access computing. The study’s second report, Opportunity for all: How Library Policies and Practices Impact Public Internet Access was released in June of 2011.

The IMPACT Survey is coordinated by the University of Washington with generous support from the Bill & Melinda Gates Foundation. For more information about the IMPACT Survey, inquire at the library information desk or visit

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